At Hakarovski, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer the following return policy:

Return Period:

You may return any unworn, unused item within [insert number of days] days of receipt for a full refund or exchange.

Return Process:

To initiate a return, please contact our customer service team at [insert email address or phone number]. They will provide you with a return authorization number and instructions for returning the item.

Return Shipping:

The customer is responsible for the cost of return shipping, unless the item is defective or the return is a result of our error.

Refunds:

Once we receive the returned item, we will inspect it to ensure it meets the above criteria. If it does, we will issue a refund to the original form of payment. Refunds typically take [insert number of days] business days to process.

Exchanges:

If you would like to exchange an item, please follow the return process outlined above and place a new order for the desired item.

Defective Items:

If you receive a defective item, please contact our customer service team at [insert email address or phone number] within [insert number of days] days of receipt. We will arrange for a replacement or refund at no cost to you.

Questions:

If you have any questions or concerns about our return policy, please contact us at [insert email address or phone number].